Player connection error

Hi there i have recently updated to the new beammp version but there is a problem that i can’t figure out how i fix it every player that tries to join the server they can’t, it gives them the error code 10060 and i searched it up and it has to do something with the port forwarding but here is the thing my port forward information is correct my ip,the port, everything and i have been troubleshooting for a long time now and i cant figure out what’s wrong with it