Alright everyone, I have some troubleshooting steps for you if you can’t log into BeamMP and if just gets stuck on “connecting” or “Logging in” please try all of these fixes before replying to this thread.
Cause 1: Incorrect Credentials
If you cannot log into BeamMP your credentials might be wrong. Attempt to log out of and then back into the forums using the same information. If you are unable to get back into the forums then it means you’ve been using the wrong information to get into the game. This happens to everyone, especially if you are using unique passwords. Simply recover and reset your password for BeamMP and the forums to log in.
Cause 2: The Firewall Issue
If you cannot see the BeamMP version number and the active members count in the bottom right corner of BeamMP that means that there is no connection between the launcher and the game. This can be caused by your firewall blocking traffic to and from BeamMP and the Launcher. Create an exception in your firewall for BeamMP related connections. "attempting to login" fix!
Cause 3: Conflicting Mods
Go into single player and make sure that BeamMP (the multiplayer mod) is the ONLY mod active before launching BeamMP. You can’t use client side mods in BeamMP anyway, so you might as well shut them down to prevent conflicts.
Cause 4: You’ve Unpacked the Mod
Beam MP is delivered as a ZIP file and it needs to remain that way, please do not unpack the BeamMP mod and try to install or run it, it will not function.
Cause 5: Launcher Errors/the CMD window
When BeamMP launches it will launch a CMD window, you know the one, black screen with lots of text? this window must remain open at all times while using BeamMP if you can’t log in see if this window has collected any errors and then check those errors against the Error Codes list on the Beam MP Docs found here: Error Codes - BeamMP Docs or seek help here on the forums. This code will narrow down the list of suspects greatly.
Cause 6: Pirated or Unsupported Software
BeamMP does not like pirated versions of BeamNG, we had one guy that submitted for the log in issue and he was running like BeamNG 0.17 or something. Buy the game properly, this could clear any number of issues.
Cause 7: Causes Out of Your Control
Sometimes the launcher just. . .has a bad day, or it decides it doesn’t like you, click the “Log out” button, relaunch BeamMP and then log in again. See if this simple fix clears the error.
If you find that none of this helps you please comment down below in this new master thread for this issue and someone from Support may be able to assist you.
Have a good yard,
Octo
PR/Mod/Forum Support